Do you have a returns/refund policy?
Should you want to return any goods that have been incorrectly ordered by yourself then we do charge a 20% restocking fee. Please note that any returned goods must be undamaged and in the original packaging. We can only accept returned items up to 14 days from the time they were delivered to you. Provided items are returned in accordance with the above, we will then pay a refund for the value of the goods. Please note that customers are responsible for the cost of return shipping.
In the unlikely event that you feel we have shipped you any defective item you must advise us within 14 days of receipt. Our policy is to ask that the faulty item be returned to us for examination whereupon we will inspect it and provided that any defect is not as a result of miss-use, neglect, method of storage, faulty installation, poor handling, testing, repair, alteration or accident we will at our discretion replace the item or refund the sum paid for the item.